The Council on Financial Education Accreditation (“CFEA”) Accreditation Standards provide a wide array of organizations with a consistent framework to evaluate and improve their financial literacy education and counseling services and provide consumers with the knowledge that they are working with a provider that uses reliable materials as well as sound business practices.
The Standards were designed to ensure that an organization:
- Has sufficient governance, management and infrastructure to support its stability and meaningful oversight of its activities;
- Operates effectively, ethically and with proper attention to business practices;
- Has a documented commitment to customer service and employee retention/training; and
- Demonstrates its commitment to providing effective, robust financial literacy education and counseling services.